Approach

Our approach to delivering value is tried and tested, focusing on four key aspects.

Collaboration

As part of our commitment to collaboration, we always seek to engage with cross-functional client teams throughout our projects. We also use software tools to share information with our clients and encourage engagement.

Innovation

We bring a significant amount of innovation into all of our projects. We believe there are always better way to do things, and we continue to develop new frameworks for approaching complex problems.

Usability

When it comes to crisis response and security operations, it's critically important that any deliverables are easy to use and apply. If something isn't obvious, it's of no use to you in an incident. We design all of our products and deliverables with high levels of usability in mind.

Knowledge transfer

With all of our projects, we aim to transfer our experience and know how to our clients. In the process, we always learn new insights from our clients.

Hong Kong, 2019

On the ground in Hong Kong. December 2019.

PERSONAL ADVISORY SERVICES

Advisory services for individuals and small teams to help you to prepare so you can operate safely and effectively in higher-risk environments.

Before you embark on a project, get in touch with us to talk through your plans. We can help you understand the risks and ensure you have appropriate mitigation measures in place.

We can also assist to answer some of the difficult questions relating to your travel plans:

  • Have you rationally considered the risks?
  • Are you unnecessarily exposing yourself to avoidable risks?
  • Given the risks, are you properly prepared?
  • What are your plans if (or when) things go wrong?

You'll find that these sessions are an invaluable adjunct to your own planning.

A key benefit of these sessions is that they are informal. You can ask questions you may not feel comfortable asking in a more formal group setting.

Advisory sessions are conducted via Zoom at a mutually convenient time. Sessions are typically 1-2 hours.

Recent Projects

A snapshot of recent projects, where our team has supported some of the world's leading organisations.


Mar 2021

Asia Region

We designed and delivered an online training workshop focused on assuring information security in complex threat environments for a global NGO.

Nov 2020

Singapore

We conducted a series of comprehensive assessments of security guarding operations at high-profile facilities in Singapore. During these assessments we discovered a number of opportunities to improve practices and integrate manpower and systems.

Sep 2020

Asia Region

We worked with a global NGO to design practical risk assessment frameworks that enable the organisation to better identify, analyse and mitigate risk.

Feb 2020

South Korea

We deployed to Seoul at in late February, just as the COVID-19 epidemic in the country was peaking in Daegu. We supported an organisation to develop preparedness and mitigation frameworks, draft key policies, and refine their crisis communication efforts.

Dec 2019

Sri Lanka

We worked with a consortium to review the physical security of one of the most ambitious mixed-use developments in Sri Lanka. We assisted our client to align physical security measures with risk, establish standards and identify opportunities to reduce cost.

Nov 2019

Cambodia

We provided customised training to a global NGO to enable their team members to operate more safely and effectively in complex international environments.

Nov 2019

Hong Kong

We provided a crisis simulation exercise and a series of tailored experiential learning sessions for one of Hong Kong's most well known organisations. We did this during a period of rapidly escalating civil unrest, making the exercises highly relevant.

Oct 2019

Pakistan

In support of a group of international clients, we conducted security and safety assessments of hotels in Karachi, Islamabad, and Lahore. This is part of our Project SAFE HAVEN initiative.

Sep 2019

Asia Region

We assisted a major Japanese corporation to redesign their incident response documentation for the region, focusing on highly usable documents that can be effectively used in a crisis.

Jul 2019

Indonesia

We reviewed the physical security of one of the most prominent commercial buildings in Jakarta, guiding the client on practical and cost effective measures to mitigate the risk from terrorism.

Jul 2019

Sri Lanka

After the Easter Day terrorist attacks in Sri Lanka, we reviewed a client's footprint in Colombo and guided them on their plans to re-establish operations in the country.

Jun 2019

Bangladesh

Working with a group of clients, we conducted security and safety assessments of 11 hotel properties in Dhaka. This is part of our Project SAFE HAVEN initiative.

Apr 2019

Sri Lanka

Our operations team flew into Colombo immediately after the Easter Day terrorist attacks to assess the situation and provide situation updates to clients seeking to maintain continuity.

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